AIEducators Help Center | How to Change/Reset User Password

How to Change/Reset User Password

Jane

Last Update 2 maanden geleden

This feature enables users to reset or update passwords through the login/sign-up form or their profile page. It provides a seamless password management experience while ensuring account security.

1. On the login form, click the Forgot your password link.

2. A new form will appear, prompting you to enter your email address. This is needed to receive the reset password link.

3. You will receive an email containing a link to reset their password. Clicking the link will redirect you to a form where you can set a new password. After completing the form, you will be automatically logged into the course portal.

IMPORTANT REMINDERS:
The Password link received in the Notification email is valid for 24 hours. If a user requests multiple links, any previously generated links will expire, and only the most recent ones will remain valid. If the admin initiates a "Reset password" email from the User Management page, the link is again valid for 24 hours. Make sure that you are following the password rules (if uppercase, lowercase, special characters, or one number is needed)

IMPORTANT REMINDERS:

The Password link received in the Notification email is valid for 24 hours.
If a user requests multiple links, any previously generated links will expire, and only the most recent ones will remain valid.
If the admin initiates a "Reset password" email from the User Management page, the link is again valid for 24 hours.
Make sure that you are following the password rules (if uppercase, lowercase, special characters, or one number is needed)

Password Change via Profile Page

Alternatively, you can can change their password through their Profile page, by clicking Edit → Change password.

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